We currently offer free delivery on orders over $15! Find your delivery day here.

FAQ's


How do subscriptions work?

If you want your vegan products on a regular basis, you can save money by subscribing to any of our products! Save 8% on our plant milks and 5% on all other vegan goods by choosing "subscribe and save" when adding to your cart. You can select the frequency you'd like and checkout from there.

From then on, you'll be charged as often as you've scheduled your order. To manage your subscription just go to the subscriptions tab on our main page and sign in. You can pause, skip, change or cancel your plan at any time, cost free!

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How do bottles returns work?

When you are purchasing our plant milk for the first time, select "no" to returning a bottle. You will be charged for the bottles you purchase. You can avoid the cost of your bottles in all future purchases if you save your bottles and return them for us to reuse.

Simply select "yes" when you purchase again, then leave your rinsed bottles on your front step for us to pick up on your delivery day!

How do your referral rewards work?

We offer rewards as a thank you when you refer a customer! Rewards currently only apply to customers that subscribe (set up weekly/every 2 weeks automatic delivery).

When anyone subscribes to any product, they will receive an email asking if they've been referred by someone. If they have, they can reply with the name of their friend who referred them and we will give them and their friend each a $20 gift card to use on any products in our store (at any time)!

 How long does the plant milk last?

The coconut, cashew and almond milks last 4-6 days (we guarantee 4 days).  The oat milks last 5-7 days (we guarantee 5 days). They are made within hours of delivery, and expire from the time made (not opened). We have not yet pasteurized any of our milks, which is the reason for the very short shelf life.

To help the milks last longer, make sure the lid is properly sealed, and do not leave out of the fridge for extended periods of time (needs to be refrigerated!).

What is the difference between Moo Free and other brands?
Most brands have 0.5-2.5% almond/oat/coconut content.  We have a 20%    almond/oat.coconut content! We do not add any preservatives, additives, fillers, thickeners, or artificial sweeteners.  We have unsweetened and sweetened milks, and all sweetened milks only have dates or maple syrup added. All our milks are made within hours of your receiving them, making them the freshest and cleanest vegan milks available in Ontario!
How do subscriptions work?

If you want to get your vegan products on a regular basis, you can save money by subscribing to any of our products! Save 8% on our plant milks and 5% on all other vegan goods by choosing "subscribe and save" when adding to your cart. You can select the frequency you'd like and checkout from there.

From then on, you'll be charged as often as you've scheduled your order. To manage your subscription just go to the subscriptions tab on our main page and sign in. You can pause, skip, change or cancel your plan at any time, cost free!

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